RETURN POLICY

PLEASE NOTE THAT WE DO NOT OFFER FREE RETURNS. RETURN SHIPPING FEES APPLY.

Returns

Can I return my order? Yes, you can.

If you are not satisfied with the items you ordered, you may return them within 30 days of receiving your order. In this case, the order must meet the following conditions:

1. The order must include all original parts, components, and packaging, and the product must be returned in the same condition in which it was received.

2. The product must show only signs of normal handling. Breakage or damage caused by careless handling is excluded.

3. Products for which hygiene is important must be thoroughly cleaned before the return process begins.

4. If the product is defective, the defect must have been identified immediately upon receipt.

5. We reserve the right to charge the customer for shipping costs.

6. Returns will be processed within 7 business days. If all conditions are met, the return will be officially approved within this period.

We reserve the right to refuse returned items if we suspect they have been used or damaged through no fault of our own.

How can I return my order?

If your order meets the conditions above, please follow these steps to initiate the return process:

• Send an email to: nitram5608@gmail.com

• Please ensure your email includes the following information:

• Order number

• Reason for the return request

• A photo of the product if it is damaged or broken

• Customer's first and last name

• Customer's address

We will then contact you and provide the return address. Never send your return to the sender's address. We will provide you with the correct return address once you contact us.

You, the customer, are responsible for the return shipping costs.

Consumers have the right to withdraw from a contract under the following provisions if they are individuals entering into a legal transaction for purposes that are not primarily related to their commercial or professional activities.

Cancellation Policy

Right of Cancellation

The cancellation period is 14 days from the day on which you, or a third party designated by you other than the carrier, received or took possession of the last item.

As we operate using a fully automated system, orders are processed as soon as they are placed. Therefore, we cannot interrupt the shipping process once it has begun, and a refund cannot be issued upon receipt of the goods solely on the basis of a cancellation request.

To exercise your right to withdraw from this contract, you must inform us by sending a clear statement (for example, by email) of your decision to withdraw from the contract.

The withdrawal is considered complete once we have received the returned goods. The buyer is responsible for the return shipping costs.

Orders Already in Transit

As our products are shipped from Asia, delivery times may be longer than expected, and we have no control over these transit times.

If your products are already on their way to you, cancellation is not possible. Please wait until you have received the goods and then return them in accordance with our return policy.

Of course, you may notify us of your cancellation request in advance. To help ensure that your return is processed as quickly as possible, we ask that you provide us with proof of shipment.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse you for all payments received from you, excluding delivery costs (except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option offered by us).

Reimbursement will be made without undue delay and no later than 14 days from the day on which we receive notification of your withdrawal from this contract and receive the returned goods.

We will use the same payment method that you used for the original transaction unless we have expressly agreed otherwise with you. In no event will you be charged any fees for this reimbursement.

ALL RETURNS MUST BE SHIPPED TO OUR CENTRAL WAREHOUSE IN ASIA AT THE CUSTOMER'S EXPENSE.